Your privacy is our priority. This Privacy Policy transparently explains how omi88 collects, uses, stores and protects your personal information when you use our online gaming platform in Malaysia.
When you register and use the omi88 platform, we collect several categories of personal information to ensure our services operate safely and smoothly. This information is collected directly from you during registration, platform use, and interactions with our support team.
| Data Category | Data Examples | Primary Purpose |
|---|---|---|
| Identity Information | Full name, date of birth, MyKad/passport number | Identity verification (KYC) & fraud prevention |
| Contact Information | Email address, phone number | Account communications & security notifications |
| Financial Information | Bank account number, bank name, payment method | Deposit & withdrawal processing |
| Technical Data | IP address, device type, web browser, operating system | Account security & platform optimisation |
| Usage Data | Gaming history, transaction records, session duration | Service improvement & responsible gaming controls |
All information we collect is limited to what is strictly necessary to provide our services. We do not collect data beyond what is required for platform operations.
The personal data we collect is used solely for lawful purposes directly related to the provision of omi88 services. The following are the primary purposes for which your information is used:
We will not use your data for third-party marketing purposes without your explicit consent. Any marketing communications from omi88 itself can be unsubscribed from at any time.
Omi88 does not sell, rent, or trade your personal information to any third party for marketing purposes. However, there are limited situations where we need to share your information with others to support platform operations:
All third parties we work with are required to comply with data protection standards equal to or higher than those of omi88. They are not permitted to use your data for any purpose other than the services they provide on our behalf.
Omi88 invests seriously in technical security infrastructure to ensure your personal data is always protected against unauthorized access, loss, alteration, or unintended disclosure.
While we take all reasonable precautions, no security system is entirely perfect. We encourage you to play your part in keeping your account secure by using a strong password and never sharing your login credentials with anyone.
The omi88 platform uses cookies and similar tracking technologies to enhance user experience, maintain session security and understand how the platform is used. The following are the types of cookies we use:
You can manage your cookie preferences through your browser settings at any time. However, disabling essential cookies may affect the functionality and security of your omi88 account.
As an omi88 user, you have clear rights regarding the personal data we hold about you. We are committed to respecting and facilitating the exercise of these rights:
Request a copy of all personal data we hold about you at any time.
Request correction of any data that is inaccurate, outdated or incomplete.
Request deletion of your personal data subject to legal retention obligations.
Request that we restrict the processing of your data under certain permitted circumstances.
Receive your data in a structured, machine-readable format for portability.
Object to the processing of your data for specific purposes such as marketing communications.
To exercise any of the above rights, contact the omi88 support team via the in-platform 24/7 live chat. We will process your request within 14 business days of receipt.
Omi88 retains your personal data for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable law. The following are our general data retention guidelines:
When data is no longer needed and there is no legal obligation to retain it, we will securely delete or anonymise it using industry-recognised methods.
The omi88 platform is not designed for, and does not direct its services to, individuals under the age of 18. We strictly do not knowingly collect personal data from children.
If we discover that personal information of a child has been collected without our knowledge, that data will be deleted immediately and the relevant account will be closed at once. Parents or guardians who suspect their child has registered on the omi88 platform are required to contact our support team immediately.
Omi88 fully supports online child protection initiatives and cooperates with relevant authorities in cases involving unauthorized access by minors.
The omi88 platform may contain links or integrations with third-party services such as game providers, payment platforms and analytics tools. The omi88 Privacy Policy applies only to the omi88 platform itself and does not cover the privacy practices of any third party.
We encourage you to review the privacy policy of any third-party service you access through our platform. omi88 is not responsible for the privacy practices or content of those third-party websites or services.
All third-party service providers integrated with the omi88 platform are required to sign data processing agreements that bind them to data protection standards equivalent to our own policy.
If you have any enquiries, concerns or complaints regarding the omi88 Privacy Policy or how we handle your personal data, our team is ready to assist you.
If you are dissatisfied with our response to your privacy complaint, you have the right to refer the complaint to the relevant data protection authority in your jurisdiction. omi88 will cooperate fully with any investigation conducted by that authority.
We also encourage you to review Terms and Conditions and the Responsible Gaming us for a full overview of how we operate the platform transparently and responsibly.
We don't just make promises — every data protection measure at omi88 is backed by trusted technology and policy.
Every bit of data moving between your device and omi88 servers is protected by 256-bit SSL encryption — the same technology used by leading financial institutions worldwide.
Omi88's integrated identity verification process ensures that only legitimate account owners can access funds and make withdrawals, protecting you from identity misuse.
Your personal information is never sold or lent to third parties for marketing purposes. Your data belongs to you — we only use it to deliver our services to you.
The omi88 security monitoring system operates 24 hours a day, 7 days a week to detect any suspicious activity and respond swiftly before any damage can occur.
All financial data processing complies with the international PCI DSS security standard, ensuring your payment information is handled in accordance with industry best practices.
You have full control over your data — from access and correction rights to deletion requests. Our team is ready to process your requests within 14 business days.